Last updated: Nov. 9, 2023
Personal Information We Collect
Personal information is data that can be used to identify or contact a single person. Personal information does not include anonymous data, or data from which an individual’s identity has been irretrievably removed. We may collect the following kinds of personal information about you and about your children who are at least three years old:
- Identity Data, including names, postal addresses, email addresses, telephone numbers, and birth dates;
- Profile Data, including usernames and passwords, as well as information about interests, preferences, feedback responses, and how you use our Service.
- Charitable Giving Data, including dates, amounts, types, and recipients of financial and other donations.
- Technical Data, including internet protocol (IP) addresses, internet service providers (ISPs), dates/time stamps, login data, browser type, language, and version, time zone setting and location, browser plug-in type and version, operating systems and platforms and other technology on devices used to access our Service.
We also collect, use and share Aggregated Data such as statistical or demographic data for any purpose.
How We Collect Information
We collect information about you and your children through direct interactions, when you provide the information to us by creating and updating accounts, corresponding with us by post, phone, email, or otherwise, or using features of our Service.
When you sign up for a “parent account,” which allows you to manage accounts for the rest of your family, we will email instructions to you to confirm your email address and set a password for your account. Once logged in, you will be able to create “child accounts” for your children who are at least three years old. Each child account will be tied to your parent account. You may also create additional parent accounts for guardians.
All accounts are password-protected. You will be able to see all of your children’s activities on our site, but each child will be able to access only his or her individual account and a summary of your family’s activity under your family profile link. Each child may also select his or her own avatar for use on the site. You and your children may enter donation amounts as often as you like in your own accounts and may review your dashboards in monthly or annual views. You and your children may also access age-specific resources for learning more about giving, including links to age-specific videos and apps.
We may also collect information about you and your children through automated technologies or interactions when you use our site. We may automatically collect technical data about your equipment, browsing actions, and patterns by using cookies, server logs, and other similar technologies. We may also receive technical data about you if you visit other websites using our cookies.
We may receive data about you from third parties, including, for example, providers of analytics and email services, and providers of technical, and delivery services that we use in connection with our site.
Why We Collect Information and How We Use It
We collect and process the personal information you provide about yourself and your children only when we have a lawful basis for doing so. Most commonly, we will use your personal information: when necessary to perform a service for you; when you have provided your consent to allow us to use the information in a certain way, for example, by registering for an account; or when we need to comply with a legal or regulatory obligation. We may collect information that allows us to confirm that you are the parent or legal guardian of your child. We may use the personal information you provide about yourself and your children: to improve our service to you, including without limitation our responses to information requests and support needs; to personalize your user experience and provide the services best suited to you and your children; to track your and your children’s charitable activities over time; to provide age-appropriate videos, games, and guides related to charitable activities; to improve our website offerings based on the information and feedback we receive from you; and to communicate with you regarding improvements to our service, encouraging stories, and updates.
How We Share Your Information
We may share personal information with service providers so that they can assist us with: processing or managing the information; responding to your requests; delivering services to you; providing support; completing transactions; or assessing your interest in our services.
We will not share your information with third parties for their marketing purposes. We require third parties to meet the same standards that we meet for keeping your information secure.
How We Protect Your Information
We know how important your personal information is to you, and we take seriously our responsibility to safeguard any information you provide to us. We have instituted strict technical, administrative, and physical security measures to prevent unauthorized access to, or use, modification, or disclosure of, your information. We maintain secure data networks protected by industry-standard firewalls and password-access systems. Our security and privacy policies are periodically reviewed and enhanced as necessary. Only authorized individuals have the right to access or disclose information you provide to us. We block attempted logins after multiple incorrect attempts.
We communicate our privacy and security guidelines to our employees and strictly enforce privacy safeguards within Phillips Foundation. For example, we limit access to your personal information to those employees, agents, contractors, and other third parties who have a need to know.
We make every reasonable attempt to protect the personal information you share with us, but no transmission over the Internet is ever 100% secure, and no information stored electronically is ever 100% immune from attack, so we cannot guarantee or warrant the security of information you choose to provide to us.
Privacy of Minors
We take extra care to protect the privacy of anyone younger than 18. We do not collect personal information from anyone younger than 18 without the consent of a parent or legal guardian, which you provide when setting up child accounts. We do not ask for more personal information from or about anyone younger than 18 than is necessary for them to participate in an activity.
We may be required − by law, legal process, litigation, or requests from governmental authorities – to disclose your personal information. We may disclose information about you if we determine in our reasonable discretion that disclosure is necessary or appropriate for reasons of public security or safety or law enforcement. We may also disclose information about you if we determine that disclosure is reasonably necessary to enforce our terms and conditions or protect our operations or users.
Our website may contain links to other, third-party websites. Clicking on those links or enabling those connections may allow third parties to collect or share information about you. We do not control these third-party websites and are not responsible for their privacy policies or practices.
Our provision of links to these third-party websites is not an endorsement of their privacy policies or practices. When you leave our website, we encourage you to read the privacy policies of every website you visit and make your own evaluation regarding the safety and security of your information when you link to that website.
Retention of Your Information
We will retain personal information only for as long as necessary to fulfill the purposes for collecting it, including without limitation for satisfying legal, accounting, or reporting requirements.
To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the information, the potential risk of harm from unauthorized use or disclosure of the information, the purposes for which we process the information and whether we can achieve those purposes through other means, and the applicable legal requirements.
Correcting, Updating, and Controlling Your Information
You can help ensure that your contact information and preferences are accurate, current, and complete by logging in to your account. You can change your mind at any time about how we contact you, or you can ask us to stop contacting you altogether.
Upon your verified request, we will provide you with access to any personal information we hold about you or your children. You may request that we furnish you with copies of the personal information you have provided to us in a structured, commonly used, machine-readable format, or request that we transfer this information to a third party (where technically feasible). You may request that we correct any errors, outdated information, or omissions of your personal information. You may inquire about whether your personal information is being sold or disclosed, and to whom. You may say no to any sale of your personal information. You may request that your site accounts and user information be deleted from our site. To exercise any of these rights, please submit your request or instruction by email to firstname.lastname@example.org or by U.S. mail at Phillips Foundation, 1400 Battleground Ave., Greensboro, N.C. 27408, attn.: Privacy Specialist. We will respond to your request within a reasonable time and will notify you of the action we have taken.
Please note, however, that we may refuse to delete or erase personal information that we need to keep in order to comply with a legal obligation or defend a legal claim. If you request deletion of your personal information, we may also keep a minimal amount of the information on an in- house marketing suppression file in order to comply with any request not to receive marketing.
Cookies and Other Technologies
‘Do Not Track’ Signals
We do not track the users of our Service over time and across third-party websites to provide targeted advertising, and therefore we do not respond to Do Not Track (“DNT”) signals. Some third-party sites do keep track of your browsing activities when they serve you content, however, so that they can tailor what they present to you. If you are visiting such sites, your web browser may allow you to set the DNT signal on your browser so that third parties (particularly advertisers) know you do not want to be tracked.